Managed Service IT Support – make sure you safe guard your computer network

Cambridge Online’s managed support service provides your business with on-going proactive remote maintenance and support to maximize the performance, reliability, and stability of your computer network.

Real-time monitoring prevents expensive repairs and unnecessary downtime by detecting and preventing network disasters before they happen, it will also improve the health of your IT estate and make sure best practice security updates are always in place.

All key elements of your IT infrastructure are supported centrally enabling delivery of a “One Stop Shop” service including; fully managed support (pro active monitoring and alerting), remote support (helpdesk), on demand support (pay as you go) and off-line back up.

Managed service IT support package covers:

• Desk top, laptop and printer infrastructure
• Network Infrastructure (switches)
• Wireless Infrastructure (access point’s)
• User support and administration
• Intel server infrastructure
• Microsoft application support
• Backup monitoring and alerting
• Hosted data and encryption service
• Email administration
• Antivirus
• Telephony support

How will your business benefit?

A managed IT support service allows you to eliminate risk, enhance your IT services, reduce costs and have a single point of contact for all your IT support. It also ensures best practice and industry standard processes are carried out at all time with hours of cover to suit you.

Our managed service support package is flexible and we would be happy to discuss your requirements in more detail and create a service and cost plan to suit your needs. Contact us today for a no-obligation chat about how we can help you to safeguard your computer network.