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Cambridge Online – investing in the future through apprenticeships

Posted December 9th, 2014 by Cambridge Online

At Cambridge Online we believe it is important to have a varied and balanced workforce. We are proud to have a number of employees with over 20 years experience at Cambridge Online, with all the benefits that breadth of experience brings, but we also recognise the importance of giving opportunities to young people looking to take their first steps in what will hopefully be long and successful careers.

For the last 5 years, Cambridge Online has taken on a number of apprentices as part of our commitment to developing young talent. This is beneficial to the apprentice – by giving them real an opportunity to develop their skills in a real world environment – but it also brings great benefit to Cambridge Online and our customers, as we are able to benefit from the very latest skills and techniques being taught today.

New Apprentices
This year Cambridge Online has recently taken on two new apprentices:

Abi Heaton, is currently studying BTEC Level 3 Social Media Marketing and has joined our Marketing department to help build our social media presence. Abi is looking to develop the skills and experience to progress a career in Social Media Marketing.

Daniel Turner, is currently studying BTEC Level 3 Diploma in ICT Professional Competence for IT and Telecoms Professionals (QCF) & BTEC Level 3 Diploma in ICT Systems, who has joined us as a Helpdesk Support Analyst. His ambition is to become an experienced and fully-fledged helpdesk support analyst.

Both have made an immediate impact with their energy and enthusiasm since arriving just a few weeks ago.

Ongoing Development
For many of our apprentices, the end of their apprenticeship is only the start of their career at Cambridge Online. Stewart Coulter is currently working as a Support Analyst, having apprenticed with us from 16th April 2012. But the end of the apprenticeship didn’t make the end of Stewart’s professional development. He recently attended and 6 week intensive course on NAV development and is already unofficially considered a Junior Developer, alongside his support analyst role.

Matching people to roles
For some apprentices, spending a few weeks in the workplace can help them to realise their original career choice may not be the one best suited to them. This happened to Zivile Tvaroniene. She joined Cambridge Online on 3rd September 2012 as a Customer Service apprentice having just completed her Business Administration course.

It soon became clear to Zivile that a career in customer services wasn’t a good match for either her skills or personal aspirations, but rather than end the apprenticeship we worked with her to identify a role where she could excel. We are delighted to say that not only has Zivile found a role she enjoys but she is thriving. She is now working as a Finance Administrator and has recently completed her first year of the AAT qualification, a nationally recognised accountancy qualification.

Building for the future
When your business is growing, it’s tempting to focus solely on the recruitment experienced staff to meet your immediate needs. At Cambridge Online we see take the longer view. We look to meet these challenges by retaining our experienced staff by developing a desirable work environment that allows encourages personal development, the tactical recruitment of expertise when required, and the long-term investment in our future through the development of apprentices.

As Managing Director David Crabb says, “an effective business always plans for the future. At Cambridge Online we recognise that people are the catalyst for our success, so supporting apprenticeships are a great way of allowing us to develop our stars of the future. Developing the right people with the right skills not only helps ensure our long-term success, it also allows us to give something back to the local community.

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