Boost sales, satisfaction and service with CRM that works the way you do. At Cambridge Online, we are passionate advocates of Customer Relationship Management (CRM) and of Microsoft Dynamics CRM in particular. Its powerful features have enabled our clients throughout the UK to improve productivity, increase revenues, reduce costs and transform customer acquisition, service, retention and satisfaction.
When it comes to effective CRM, communication is key. As Microsoft Dynamics CRM looks and feels like all your other Microsoft applications, your users are instinctively comfortable with it and can start working with it immediately to communicate more effectively with contacts inside and outside the organisation.
Its functionality covers multiple areas of business and provides a centralised source of information for use in: