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Customer Relationship ManagementFrom Microsoft Dynamics CRM
Dynamics CRM

Dynamics CRM

Microsoft Dynamics CRM

When it comes to effective Customer Relationship Management (CRM), communication is key. That’s why Microsoft Dynamics CRM streamlines business processes and increases profitability in sales, marketing and service dimensions: to help you improve customer acquisition, service, retention and satisfaction.

Even better, Microsoft Dynamics is based in one centralised programme, boosting productivity and service. Microsoft Dynamics CRM also integrates into outlook for ease of use.

Every business is different, that’s why at Cambridge Online we are one of the only partners who have an entire spectrum of industries. This is because our extensive expertise allows us to create the best fit for your business.

 

Sales

Turn relationships into revenue. Use Digital intelligence to aid each deal; sell more and faster.
Monitor your contacts through each stage of the customers buying cycle. More...

Marketing

With Microsoft Dynamics CRM your business gains a 360 view of your customers; anticipate their needs, deliver engaging experiences and give your marketing team the power to personalise across all customer touchpoints. More...

Customer Service

Unify the way customers and prospects experience your business with Microsoft Dynamics CRM. With new purpose-built business applications and built in digital intelligence, respond quickly to customer and market changes efficiently. More...

Project Service Automation

Ideal for companies who are project based business. Give employees the ability to manage projects and satisfy your clients. More productivity, more profitability. More...

Field Service

Equip your mobile workforce to gain a strategic advantage. Profit from predictive maintenance and optimised scheduling. More...