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CASE HISTORIESTNT streamlines billing with Microsoft Dynamics™ NAV*TNT's international mail division has installed Microsoft Dynamics™ NAV to handle its rating and billing worldwide. Purchased through Microsoft Dynamics™ business management solutions centre, Cambridge Online Systems, the software replaces TNT's mainframe invoicing system that was not year 2000-compliant. TNT is part of the TNT Post Group (TPG), a Dutch multinational operating company listed on several stock exchanges. The company has a leading position in the worldwide express, logistics and mail business, combined with a full range of mail and innovative value-added services. Because of the time factor in implementing a year 2000-compliant solution, TNT decided to look for packaged system rather than developing one in-house. Joost Boerboom, IS Contract Manager, Finance and Administration at TNT says: "We selected Microsoft Dynamics™ NAV because it came closest to our needs, was cost-effective and could be customised by Cambridge Online to provide us with a solution for our complicated pricing mechanism. This includes number of items, weight, discounts, priority delivery and surcharges in relation to custom duties." "We have four regional centres worldwide, namely Duiven in The Netherlands and London for Europe, New York for The Americas and Singapore for the Asian Pacific region, and we have network links to all these from our IT head office in Atherston, near Birmingham. We went live on schedule in The Netherlands in May, five months after commencing the project." "Compared to the mainframe systems previously used, we like the look and feel of the Microsoft Dynamics™ NAV system and find it easy to use." TNT uses Microsoft Dynamics™ NAV Financials Sales & Receivables application, which has been customised for rating and billing functions, and it is linked to its worldwide mainframe system, thus eliminating having to re-enter information. The benefits, according to Ute Messing, TNT's Administration Manager, are "flexibility of the rating structures, particularly in relation to items and weights, which are important for an international mail company. Its extra functionality enables us to automatically calculate the prices of items, which is a big improvement over our previous manual rating procedures. In addition, invoice production is very fast and it provides us with instant access to information that is always fully up-to-date." Cambridge Online has also been involved in the conversion from TNT's old system at the various sites. 2003 Update: TNT International Mail Division has now become part of Spring - a global joint venture in cross-border mail combining the expertise, systems, networks and products of TPG, Royal Mail Group and Singapore Post. Spring is the world's largest private international business mail provider, * Microsoft Dynamics™ NAV was formerly known as Microsoft® Business Solutions-Navision® |
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